Registration and Payments: You may register and pay via online PayPal. You may also register and pay in cash in advance at a pre-arranged destination or send a check in advance to: Ro Z's Sweet Art Studio, Ro Zinniger, PO Box 2432, San Marcos, CA 92079. By registering via PayPal or pay by cash/check, you are acknowleding and agreeing to all said Ro Z's Sweet Art Studio policies. PayPal will issue a receipt. A receipt will be provided for checks upon funds clearing, and a receipt can be provided for cash upon request. All classes must be pre-paid/pre-registered in advance, no drop-ins unless noted. Please note "sign up by" dates, as some classes require advanced registration. Only paid students are allowed to be present, and you will be asked to pay for anyone you allow to sit in or services will not be rendered and no refund will be issued (please do not bring your children to class (or allow children to be present in private/group lessons unless they are paid students).
Cancellation and Refund Policy: Ro Z's Sweet Art Studio reserves the right to substitute instructors when necessary; cancel classes that have not met the minimum; and, reschedule classes due to low enrollment. Students will be notified via e-mail or telephone call. Ro Z's Sweet Art Studio will do all in their power to contact students if a class is rescheduled or cancelled (refunds will only be issued for cancelled courses - rescheduled classes within a course will not be refunded, as classes are always rescheduled. Students will not be refunded for an instructor missing one class out of a series that is rescheduled. A student missing one class out of a series may make up that missed class at a future class for a nominal fee). Student cancellations (via telephone call with Ro live. Messages left on voice mail or e-mail do not comply with policy) must be received 3 business days in advance of the class/course start date in order to receive a full refund LESS credit charges associated with initial transaction and refund transaction. Guest Instructor refund policies are stated with their classes, and there are no refunds allowed once registration/payment is received, unless the guest instructor cancels.
Liabilities and Waiver: Ro Z’s Sweet Art Studio and/or partners are not held liable for any loss, injury or damage to students or their property, due to any act or omission by Ro Z’s Sweet Art Studio, its interns or its contracted consultants. You are liable for your actions, and the actions of your child(ren) - if so applies. Ro Z's Sweet Art Studio reserves the right to refuse service at any time during the course of conducting business with you.
Classroom Policy (applies at all venues - schools, etc.): You are responsible for your area = table/chair/floor around you. Please keep it neat and clean for the next person. You must wear closed toe shoes and restrain your hair in all hands-on classes. Please turn off your cell phone during class. Disruptive students will be asked to leave. There are no refunds for disruptive students. There is absolutely no video taping!