CLASS, PARTY, INSTRUCTION POLICIES

 
 
 

PRIVATE INSTRUCTION POLICY

 

Please read our full policy before committing to private instruction. Much time and effort goes into creating your specialized curriculum. By paying the retainer fee to confirm your date/time, you acknowledge the following policy:

Payment:

* A retainer fee confirms your date/time, AND begins the creation of your individualized curriculum. 

* Final balance of the instruction is due 72 hours prior to the instruction date/time.

* Payments may be made via Venmo (ro-zinniger) or PayPal (email to info@rozsweetartstudio.com)

Cancellations:

* Cancellations must be made prior to 72 hours of confirmed date/time via email. Cancellations made after 72 hours forfeit the retainer fee (unless a positive Covid test is provided, then the retainer fee may be used for a future instruction date.) There are no refunds on the retainer fee, however the balance less the retainer fee will be refunded.

* Rescheduling: We require 5 business days notice via e-mail.

* Cancellations / Rescheduling by Ro Z's Sweet Art Studio: We will do everything in our power not to cancel or reschedule, however if we are unable to avoid this, we will fully refund you. 

 
 

GROUP CLASS / PARTY Policy

 
 

Please read our full policy before committing to private instruction. Much time and effort goes into creating your specialized group class or party. By paying the retainer fee or fully payment to confirm your date/time, you acknowledge the following policy:

Payment:

* A retainer fee confirms your date/time, AND begins the creation of your group class or party. 

* Final balance is due one month prior the event date/time. If you are booking under that time limit, then full payment is due at that time.

* Payments may be made via Venmo (ro-zinniger) or PayPal (email to info@rozsweetartstudio.com)

Cancellations:  Cancellations must be made via email. There are no refunds for cancellations. 

* Rescheduling due to Covid: If you or anyone in your party contracts the Covid virus prior to the group class or party, you may reschedule for a future date. We require that you contact us as soon as possible. 

* Cancellations / Rescheduling by Ro Z's Sweet Art Studio: We will do everything in our power not to cancel or reschedule, however if we are unable to avoid this, we will fully refund you. 

CDC MANDATED POLICIES FOR GROUP CLASSES AND PARTIES:

We at Ro Z's Sweet Art Studio care about our patrons and clients. In order to keep our students safe, we will enforce the CDC mandated mask policy for your group class or party. As a precaution, we appreciate you wearing a mask, and will provide a mask for you to use. If for any reason, you are not able to wear a mask, please notify the group/party participants in advance.  In addition, we will provide gloves for use as well. We do not require proof of vaccination.

**** Please note: Waivers will be emailed in advance and must be signed by your guests. They will be collected the day of the event.