Shipping & Returns
Ro Z's takes pride in the high quality products shipped to customers, and advises customers choose UPS Ground for guaranteed shipping. While USPS is an option, please be aware of delays with deliveries, and advise us with special instructions in the notes section. We process orders within 1 to 2 business days, and ship via USPS unless otherwise notified. We do not offer returns on the Shimmers, as they are considered a food product. If a product is damaged, we will be happy to replace it. If, for any reason, you have not received your order or have a problem with your order, please contact us immediately at firstname.lastname@example.org.
Return & Exchange Policy
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